According to a new report from Ken Research, the US e-commerce logistics market is expected to grow at a 10.2% CAGR and reach US$580bn by 2027.
The report reveals that the market is witnessing an unprecedented surge, driven by the increasing popularity of online shopping and the high demand for fast and convenient deliveries.
Some of the factors that are boosting the US e-commerce sector, which was valued at US$260bn in 2022, are:
- Higher internet and mobile penetration that enables more online shoppers
- More efficient delivery solutions that meet customer expectations
- Rising urbanization and hectic lifestyles create the need for on-demand delivery services
- An omnichannel integration that ensures smooth supply chain and last-mile delivery operations
However, the report also identifies some challenges that the market needs to overcome, such as:
- Labor shortages that affect the availability and quality of delivery personnel
- High costs of last-mile delivery that reduce the profitability of e-commerce businesses
- Complex reverse logistics processes that increase operational expenses and customer dissatisfaction
- Rapid technological changes that require constant innovation and adaptation
Ken Research states that the US e-commerce logistics market has the potential to transform the retail industry and the economy, by providing a convenient, sustainable, and customer-focused service for all.
The report adds that this will require the collaboration of established players, agile startups, and policymakers, who can foster innovation, embrace sustainability, and deliver on the American dream of convenience and efficiency.
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