Instacart Shopper Shows Lengthy List of Instructions from Customer

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Dan Latu

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Published Feb 6, 2022   Updated Feb 6, 2022, 12:21 pm CST

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An Instacart list of demands has sent TikTok into an uproar over proper delivery app etiquette.

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The original video has climbed to over 110,000 views. Users are weighing in on how to best handle difficult customers.

In the original TikTok, user @_instaqueen_ starts the video saying, “You guys I am screaming right now. This customer left this note in her order and I am shocked.”

 @_instaqueen_  then shows off a screenshot of the notes section of an order.

That particular customer wrote out an Instacart list of commands demanding a picture of proper cooling bags, banning the delivery person from batching her order, and requiring live updates during the shopping trip.

All-caps messages like “DON’T PICK UP MY ORDER” punctuate the message, setting an aggressive tone for the order. 

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The TikToker clarified that she didn’t pick up this order.

Viewers were in agreement that the Instacart list was a bridge too far—this person should just go grocery shopping themselves.

@kajamin7 said, “She has NO business using Instacart!!”

@knowthyself876 commented, “Order canceled: Go shop for your own food lol”

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@coachcaleigh added, “Oh, she’s in the wrong app. She needs to hire a housekeeper who does her shopping.”

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“I get she wants it a certain way BUT dang… word it a different way and add that you’ll tip them well. Make it worth their while,” said @gimmesomewine.

“I love instacart as someone who is disabled and cannot drive. These kinds of people are so shameful,” wrote @keila.bug. “Thank you to all you instacart folks.” 

Instacart did not immediately return request for comment and the Daily Dot reached out to @_instaqueen_  via Instagram direct message.

Must-reads on the Daily Dot

*First Published: Feb 6, 2022, 12:17 pm CST

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Dan Latu

Dan Latu is a freelance journalist writing about the internet and culture. Previously, his work has appeared in the Real Deal and Columbia News Service.

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