That was quite an expensive ride, huh?!?!
And all I can say is that I don’t know that many people who have $29,000 in their checking accounts, but cheers to this woman for stacking that cash.
The woman’s name is Dominique and she posted a series of videos on TikTok where she talked about how a currency conversion screw-up really messed up her day.
She took an Uber ride in Costa Rica and what should have been a $54 dollar ride cost her almost $30,000.
The exact figure was actually $29,994.33.
Her caption reads, “Take an Uber in Costa Rica they said. It will be fine they said.”
Her video showed a bunch of screenshots showing the grand total of her ill-fated Uber journey and he attempts to get in touch with someone at the company to get help.
The description of her video reads, “Yes, I contacted my financial institution @Altura Credit Union immediately. They said there is nothing they can do about it at the moment as I have to wait another 4 days for the amount to possibly convert to the correct amount.”
Take a look at her video.
@dominique.xo.xo Trying not to let this ruin the remainder of my trip, but…. Yes! @Uber charged me $29,994 for a single ride! Correct conversion should have been $54, but was charged 600% more. Contacted Uber: They replied w/ “Do not worry”, but did not provide any further assistance 😩 I cannot find a customer service number anywhere. They have ignored my messages & I have only received pre-generated messages. Yes, I contacted my financial institution @Altura Credit Union immediately. They said there is nothing they can do about it at the moment as I have to wait another 4 days for the amount to possibly convert to the correct amount. Cannot believe they allowed a payment of this amount to process. Failed security measures & negligence. So now I am on a trip out of the county with no way to access my funds 🙃 Pray for me 🙏🏽 Just trying to enjoy my vacation 🌴 ##emotionaldamage##horrorstory##uberscam##uber##fyp##viral##travelhorrorstory##wtf##traveltiktok ♬ Song Oh no oh no oh no no no – Hip HopAdvertisement
Dominique posted another video where she revealed that the $29,994 amount was supposed to be in Costa Rica’s currency but a mix-up caused her to be charged in U.S. dollars.
She said, “I was going back and forth with the bank… they basically told me that it was my fault because I put a travel notice on my card.”
She added that Uber support wasn’t a lot of help and she said, “All that I was able to get from them is that it was my bank’s fault and that I needed to check with my bank on why they did not convert it or charge me in the correct currency.”
@dominique.xo.xo Replying to @user485530046132 ‼️‼️ Part 2 (posting part 3 rn) I always use my credit card for international charges. Unfortunately, I was rushing & didn’t realize my debit card was attached to my @Uber ♬ Aesthetic – Tollan Kim
In her third video about her experience, she said, “After about 4 days of having no funds, I wasn’t able to withdraw any money. All of a sudden, the charge was fixed, the charge was reversed, I ended up getting all of my money back.”
@dominique.xo.xo Replying to @Chanel ‼️‼️ Part 3 Still haven’t heard from @Uber …. While this was being “resolved” my account was on hold & I had no access to $$ while traveling internationally. @Altura Credit Union refused to send me anything that outlined the policy, but replied w/ an email after I outlined the negligence & failed security measures they had taken place. 🤬 Still trying to get answers… 😩😩 Side note: If you haven’t visited Guatemala, make sure you do. It’s beautiful here! ✈️🌴 #emotionaldamage #horrorstory #uberscam #uber #fyp #travelhorrorstory #traveltiktok ♬ Aesthetic – Tollan Kim
Here’s how folks reacted.
One person had an incredibly sarcastic question for her.
Another viewer said they wouldn’t have to worry about this.
And this TikTokker thinks she needs to SUE!
Yeah, she definitely needs to sue.
Go get that money, fam!